Made Grand is a UK-based web design and development studio specialising in booking platforms, membership websites and scalable digital systems for small businesses, creatives and specialist professionals.
Built For How Your Business Actually Works
Booking platforms, membership systems and operational tools built to support real-world operations.
Start a conversationBuilt properly, Made Grand
When a website isn't really the problem
People usually come to us asking for a website, a platform or a new feature.
What they're often dealing with is something deeper.
Systems that work but not as well as they should
Manual effort creeping in where it shouldn't
Tools stitched together just enough to cope
Changing anything feels riskier than it needs to be
That's the problem we help untangle.
How we think
We don't start with technology or templates, we start with context.
01 — We Understand
- What you're trying to achieve.
- What's already in place.
- Where things feel stuck.
02 — We Decide
- What's worth building now.
- What can wait.
- What may not be needed at all.
03 — We Shape
- Something proportionate.
- Grounded.
- Easier to stand behind.
Selected work
A small selection of projects that show how we approach different problems. Each one began with uncertainty and moved forward through considered decisions.

Booking
Rachael Blackmore Counselling
A modern counselling website designed to create a calm, structured and trustworthy experience for individuals and couples seeking support.

Membership
VocabCartoons
A fun, story-led learning platform helping children aged 8–16 expand their vocabulary.

Booking
Bath Contemporary Artists’ Fair
A multi-vendor art fair platform that automates exhibition bookings and gives artists their own e-commerce stores.
"The updates to the website have been hugely transformational for BCAF. We've had more artists sign up than even before, and the application process is much simpler now which means I have more time to plan for the future. Simply amazing."
— A client who prefers clarity over complexity
Projects
Each project starts with a problem worth solving. It's then shaped into something useful, usable and built to grow.

Consumer App
Palto
Palto helps candidates track applications, capture outcomes and surface insight, turning silence and rejection into something measurable and useful.

Consumer App
LaundFlow
A capacity-aware booking platform for laundry operators, designed to prevent overbooking, streamline scheduling and reflect real operational limits across machines, staff and services.

Website
Made Not Generated
An internal concept platform exploring the value of human-made work in an AI-driven landscape.
Latest insights

Guide
How to Test Your Website Journey with ChatGPT Agent Mode
A website can look good and still lose customers. This guide explains how to use ChatGPT Agent Mode to review your website journey, find friction and improve the path from interest to action.

Insights
Testing Lovable’s New TanStack SSR Setup: A Real-World SEO Experiment
AI-assisted tools like Lovable can speed up website production, but speed alone does not guarantee search visibility. I’m testing whether Lovable’s new TanStack SSR setup improves crawlability, indexing and SEO performance compared with the older React/Vite approach.

Guide
robots.txt isn’t control, it’s a signal
A sudden spike in traffic revealed a hard truth. Not all visitors are people, and not all bots play by the rules. This article breaks down why robots.txt isn’t real control, how modern sites are accessed by multiple systems, and what you actually need in place to manage it properly.
If you're wrestling with a digital idea, an existing platform or a system that's no longer doing its job, we're happy to talk it through.
You don't need a polished brief to get started.
Start a conversation